Quintin Proctor — call me Kyu (like the letter Q) · Texas
Creator, founder, and car enthusiast based in Texas. I ride motorcycles, game on PC, and build things on my own terms.
I'm Kyu — 17, from Texas, figuring it out. I work as a Call Centre Executive, run a fragrance brand, make content, ride motorcycles, game on PC, and spend way too much time on my Mercedes-Benz C240.
Started Scentborne as a fragrance shop — genuine, premium scents at real prices. It's live, it's real, and it ships.
Taken by Brayden. Movies, road trips, and whatever trouble we get into with the dog in between.
A few things. All at once.
TikTok. Short-form when I've got something worth sharing, and live streams when the mood hits.
@qkbxk · TikTokA fragrance shop I run — genuine, premium scents sourced from real brands. Ships US-wide. No knockoffs.
Founder · ScentborneFull-time Call Centre Executive at TFLI — high-volume inbound and outbound support, account retention, and fast conflict resolution.
TFLI · Full-timeMy Mercedes-Benz C240 W203 is an ongoing project — SRS system, instrument cluster, suspension, and audio. The Subaru Outback is the reliable daily.
C240 · W203 · OutbackCall centers, corporate accounts, and my own brand.
Full-time. Managing high-volume inbound and outbound customer inquiries, consultative support, and account retention across corporate portfolios.
Managed corporate customer accounts, coordinated direct sales campaigns, and mentored field sales reps on lead qualification and closing.
Built and ran a fragrance retail brand — $400K+ in gross sales, full operations, vendor sourcing, pricing, and a completed business acquisition.
Scentborne is my fragrance brand — a curated shop of genuine, premium fragrances at honest prices. Every bottle ships free over $120, US-wide.
Real brands. No knockoffs. No markup games.
Founder & DirectorMy Mercedes-Benz C240 W203 is a daily driver and an ongoing project. I've worked through the SRS system, a broken instrument cluster, suspension, and audio. Mostly forums, documentation, and trial and error.
My Subaru Outback is the reliable daily — the one that just starts, handles the Texas heat, and doesn't ask for a project weekend every month.
My 2006 Saturn Ion 2 — 5-speed manual, purple HID swap, and more miles than most would trust. This is my daily, my DoorDash workhorse, and the car I learned everything on. She runs.
2006 Volvo S60 — the reliable one. When the project cars are torn apart mid-repair, this is what actually gets me where I'm going. Comfortable, unbothered, and it just runs.
2008 Kawasaki Ninja 250R — the one that got me hooked on riding. Small, light, and forgiving enough to learn everything the hard way.
From the camera roll — real life, no filter games.
Looking to be the person people rely on, not the person who relies on.
— Quintin Proctor · kyubexx.com
Want to collaborate, talk Scentborne, or just say hi? Reach out directly.
Austin, TX · (512) 765-3111 · contact@kyubexx.com · kyubexx.com
Results-driven customer operations and account management professional with proven expertise in customer acquisition, client retention, and consultative problem resolution. Demonstrated track record managing client accounts, coordinating direct outreach campaigns, streamlining operational workflows, and delivering high-volume sales. Adept at high-stakes communication, inbound/outbound customer support, CRM systems, and technical troubleshooting.
Call Centre Executive — TFLI (US) Inc., Austin, TX — Sep 2026 – Present (Full-time, current)
Manages high-volume inbound and outbound customer inquiries, providing consultative support and rapid conflict resolution. Drives client satisfaction, account retention, and service compliance across complex corporate customer portfolios. Utilizes multichannel communications and CRM tools to track customer interactions, log detailed case data, and ensure first-call resolution.
Corporate Accounts Manager — AT&T Authorized Retail Partner, Austin, TX — May 2026 – Jul 2026
Managed key corporate customer accounts, ensuring high customer satisfaction, retention, and seamless account onboarding. Coordinated direct sales campaigns across target regional territories, contributing to consistent monthly target achievement. Mentored and supported field sales representatives on product positioning, lead qualification, and consultative closing techniques. Tracked pipeline activity and enrollment metrics to report actionable performance updates to sales leadership.
Founder & Director of Retail Operations & Commercial Sales — Scentborne, Rollingwood & Austin, TX — Jun 2022 – Present
Generated $400K+ in verifiable gross sales across retail kiosk locations and direct consumer pop-ups through consultative selling and territory expansion. Directs all end-to-end business operations, including staff scheduling, payroll administration, vendor sourcing, and inventory logistics. Developed dynamic pricing models, product cataloging, and promotional social media campaigns to maximize retail margins.
Client Relations & Sales: Customer Support, Account Management, Call Centre Operations, Consultative Selling, Customer Retention, Lead Qualification
Operations & Leadership: Territory Outreach, Inventory Management, Vendor Relations, Team Onboarding & Coaching, Workflow Optimization
Technical & Digital: CRM Systems, Ticketing Platforms, Hardware Diagnostics, Troubleshooting, Web & E-Commerce Basics
Languages: English (Fluent), Dutch (C1)
Ellwood High School – High School Diploma
ANSI Certified Food Handler · TABC Certified Seller-Server · Valid Texas Driver's License (Clean Driving Record) · Dutch C1 CEFR Certification
FIND ME ONLINE.